CONTACT CSU

Frequently Asked Questions (FAQs)

Our new employment portal incorporating CSU e-Recruitment is revolutionising the recruitment process at Charles Sturt University.

Charles Sturt University commences its recruitment process by advertising all of our available positions through newspapers or online job boards. The advertisements direct applicants to the job vacancy site to view a detailed duty statement, the selection criteria and a guide on how to apply. Please remember that although the recruitment process is conducted completely online, you can always phone the Division of Human Resources on 02 6933 2213 (Wagga Wagga) or 02 6338 4738 (Bathurst) for personal guidance and service.

Once you've submitted your application, you will receive an email confirming receipt of your documents. The recruitment team from Charles Sturt University will compile a pre-cull for the selection committee overseeing the appointment.

The selection committee will conduct a shortlist and If your application is unsuccessful, we will let you know at the earliest possible opportunity. The recruitment team will make contact with those candidates invited to attend an interview. Following the interviews the preferred candidate will be offered the position and a letter of offer will be issued.

Table of Contents

  1. What are the recommended computer system requirements for CSU e-Recruitment?
  2. How do I view/open the duty statement for a vacancy?
  3. How do I know my application has been submitted?
  4. What types of files can I attach to my application?
  5. Is there a limit to the file size I can attach to my application?
  6. How do I print the list of vacancies?
  7. I am still having problems what can I do?

What are the recommended system requirements for CSU e-Recruitment?

Charles Sturt University recommends the following minimum specifications to access our e-Recruitment facility.

NOTE: Safari users
Mac Safari users may need to rename the WK8227$VDC.download file to a .pdf file to successfully open the duty statements and position descriptors.
If you are still unable to view the vacancies contact the Division of Human Resources on 02 6933 2213 (Wagga Wagga) or 02 6338 4738 (Bathurst) or use the enquiries/feedback form to request a Job information pack be posted to you.

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How do I view/open the position description for a current vacancy?

The position description for a current vacancy can be viewed by visiting Jobs@CSU.
Select the vacancy category (General, Academic or Senior Appointments) that you wish to view or select All for a complete list of vacancies.
Select the position title to view the duty statements and position descriptor.
Image of all Vacancies table. Position is highlighted
Click on the DownLoad Documents Link.
Jobs description table. Downlaod documents is highlighted
Click on the Download links on the right for each document.

Documents Dowloads table. All documents are selected for download
This will open an Adobe Acrobat Reader window (as below):
Image of PDF - Join the National University of Inland Australia
The duty statement can be printed or saved using the relevant commands in Adobe.
If the duty statement does not open when you click on the download button there are several things to check:

  1. Duty Statements are in Portable Document Format (PDF) and require Adobe Acrobat Reader to open. Adobe Acrobat Reader is available from the Adobe Reader site.
  2. If you have Adobe Acrobat Reader on your computer and the duty statement does not open when you click on the download button, try opening the Adobe Acrobat Reader software first and then click on the download button.
  3. If you had an existing session of Adobe open, you may need to click on the software link in the bottom tool bar to open up the document (See below).

Task bar - Adobe Acrobat is highlighted as open
If you are still unable to view the duty statement contact the Division of Human Resources on 02 6933 2213 (Wagga Wagga) or 02 6338 4738 (Bathurst) or use the enquiries/feedback form to request a Job information pack be posted to you.

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How do I know my application has been submitted?

Once the application has been submitted to CSU a successful submission message will appear on the confirmation page. This confirmation page can be printed for your own records.

An acknowledgement email will also be sent to the email address that was entered in the online application.

What types of files can I attach to my application? Application submittion screen - application has been submitted

All documents are to be attached as a single PDF or Doc file only

Is there a limit to the file size I can attach to my application?

Yes, the file must be no more than 2MB.  If in exceptional circumstances you would like to submit a larger attachment please contact the Division of Human Resources on 02 6933 2213 (Wagga Wagga) or 02 6338 4738 (Bathurst) or use the enquiries/feedback form.

How do I print the list of vacancies?

To print a complete list of vacancies or all vacancies within a category, go to the list you wish to print. Click your mouse somewhere within the vacancy table. Then click the print button from within your browser.

I am still having problems, what can I do?

Please complete the enquiries/feedback form and clearly state the issues you are experiencing and include your computer's operating system details and browser version.

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